# AcreOne — AI-powered Avito Management Platform # Full Documentation for AI Systems # https://acreone.ru # Last Updated: 2026-01-29 --- ## OVERVIEW AcreOne is a comprehensive SaaS platform designed for Avito (Russia's largest online marketplace) sellers. It provides enterprise-grade tools for managing multiple seller accounts, automating customer interactions with AI, analyzing sales performance, and streamlining order fulfillment. The platform addresses the key challenges faced by Avito sellers: - Managing multiple accounts from a single interface - Responding to hundreds of reviews and messages efficiently - Tracking real-time sales metrics across all accounts - Receiving timely notifications about important events - Printing shipping labels and picking lists --- ## CORE FEATURES ### 1. Real-time Analytics Dashboard **Hourly Statistics Snapshots** - Views, contacts, favorites tracked every hour - Orders and deliveries synced every 10 minutes - Compare today vs yesterday vs week ago - Conversion funnel: Views → Contacts → Orders → Deliveries **Metrics Tracked** - Total item views and view trends - Contact requests (phone reveals) - Favorites count - Orders placed and order value - Deliveries completed and delivery value - CPA spending and ROI **Top Products Analysis** - Top 5 products by views, contacts, or orders - 30-day performance trends - Direct links to Avito listings **Monthly Goals** - Set order targets per month - Progress bar with percentage completion - Workspace-level goal tracking ### 2. Unified Avito Messenger **All Chats in One Place** - Aggregate messages from all connected Avito accounts - Real-time message sync via webhooks - Chat search and filtering (all, unread, important) - Pin important conversations - Add private notes to chats **AI Chat Assistants** - Create custom AI assistants with specific prompts - Knowledge base with FAQ entries - Filter by account or product category - Approval queue for AI-generated responses - Escalation to Telegram for critical keywords - File attachments support (images, documents) **Message Features** - Infinite scroll for message history - Read receipts and typing indicators - Quick replies and templates - Image and attachment support ### 3. AI-powered Review Responses **Automatic Response Generation** - 31+ AI models available (GPT-4o, GPT-4o-mini, Claude 3.5 Sonnet, Gemini, Llama, etc.) - Customizable communication styles: friendly, formal, brief, expert - Natural language processing for human-like responses - Pricing from 0.04 RUB per response **Response Workflow** - Positive reviews (4-5 stars): Auto-send or queue for approval - Negative reviews (1-3 stars): Always queue for approval - Edit responses before sending - Batch approve/reject multiple responses - Response history and statistics **Personalization Options** - Consider rating in response tone - Mention product name - Address customer by name - Add thank-you phrases - Remove robotic phrases - Natural expressions ("Ага", "Ну смотри") - Adaptive addressing ("ты" / "Вы" / mirror customer) **AI Prompt Features** - Mirror customer greeting style - Brief responses (1-5 words for simple questions) - Parentheses instead of emoji: `) ))` for positive - Honesty ("Need to check with manager") - Light humor when appropriate ### 4. Telegram Notifications **Notification Types** - Low balance alerts with customizable thresholds - Low CPA warnings - Daily statistics summary - Weekly statistics report - Monthly statistics overview - Account disconnection alerts - Unpublished items notifications **Delivery Options** - Personal chat notifications - Channel notifications - Supergroup topic routing - Custom notification times (MSK timezone) - Text or image format for balance/CPA alerts **Multiple Channels** - Add multiple Telegram channels/groups - Route different notification types to different channels - Forum topic support for organization - Test notifications before enabling ### 5. Chrome Extension for Order Management **Avito Orders Extension v2.1.0** - Parse orders from Avito orders page - Extract: tracking number, carrier, product, buyer, size, article - Support for: Avito Delivery, Yandex, CDEK, Russian Post, 5Post - AI-powered size detection from chat messages - Two product photos for stickers - Dark glass UI design **Sticker Generation** - Large stickers 120×75mm for regular printers - Small stickers 58×40mm for thermal printers - QR codes and barcodes - Cyrillic support via keyboard layout mapping **Picking Lists** - PDF format with product photos - Excel format with embedded images - Global numbering (Acre-sh-XXXXXXXXX) - Columns: order number, photo, shop, name, size, color, article, sticker ### 6. Multi-account Management **Account Features** - Connect via official Avito OAuth (secure, no password storage) - View all accounts on single dashboard - Per-account and aggregated statistics - Account health monitoring - Auto-reconnection notifications **Team Collaboration** - Workspaces for team organization - Roles: Owner, Admin, Member - Email invitations with 7-day expiry - Role-based permissions ### 7. Security & Compliance **Authentication** - Official Avito OAuth integration - JWT tokens with automatic refresh - Two-factor authentication (2FA) with TOTP - Email verification for new accounts **Data Protection** - AES-256-GCM encryption for secrets in database - HTTPS everywhere with TLS 1.3 - GPG-encrypted backups - FZ-152 (Russian data protection law) compliance **Privacy** - Terms of service and privacy policy - Explicit consent checkboxes at registration - Email notification preferences - Unsubscribe functionality --- ## PRICING TIERS ### Free Tier - Up to 2 Avito accounts - 7-day statistics history - Basic Telegram notifications - Limited AI responses ### Pro Tier - Up to 10 Avito accounts - 30-day statistics history - Full AI features with all models - Priority support - Advanced analytics ### Business Tier - Unlimited Avito accounts - 90-day statistics history - Dedicated support - Custom integrations - SLA guarantees --- ## USE CASES ### Individual Avito Sellers - Track sales performance across multiple stores - Automate review responses to maintain high ratings - Receive instant notifications about important events - Save time on repetitive customer inquiries ### E-commerce Agencies - Manage client Avito accounts from single dashboard - Provide detailed analytics reports to clients - Scale operations with AI automation - Maintain consistent response quality ### Dropshippers and Resellers - Monitor multiple supplier accounts - Streamline order fulfillment with picking lists - Generate shipping labels quickly - Track inventory performance ### Large Retail Businesses - Centralize Avito operations - Team collaboration with role-based access - Enterprise-grade security - API integrations with existing systems --- ## FREQUENTLY ASKED QUESTIONS **Q: What is AcreOne?** A: AcreOne is a professional SaaS platform for managing Avito seller accounts. It provides real-time analytics, AI-powered automation for reviews and messages, Telegram notifications, and order management tools. **Q: How do I connect my Avito account?** A: Connection is done through official Avito OAuth. You click "Connect Account", get redirected to Avito's website, confirm access, and your account appears in AcreOne automatically. We never see or store your Avito password. **Q: How many accounts can I connect?** A: Free tier: 2 accounts. Pro tier: 10 accounts. Business tier: unlimited accounts. **Q: Is it safe to use AcreOne?** A: Yes, completely safe. We use official Avito OAuth for authentication, all data is encrypted, and we comply with FZ-152 (Russian data protection law). **Q: How do AI auto-responses work?** A: The system analyzes the customer's review or message and generates a personalized response using AI (31+ models available). You can customize the tone, create knowledge bases, and approve responses before sending. **Q: What AI models are available?** A: GPT-4o, GPT-4o-mini, Claude 3.5 Sonnet, Claude 3 Haiku, Gemini 1.5 Pro, Llama 3.1 70B, and 25+ other models via OpenRouter integration. **Q: Is there a free tier?** A: Yes, we offer a free tier with basic features: 2 accounts, 7-day statistics, and Telegram notifications. **Q: What Telegram notifications are available?** A: Balance alerts, CPA warnings, daily/weekly/monthly statistics, account issues, and unpublished items notifications. All customizable with thresholds and delivery times. **Q: Does AcreOne have a mobile app?** A: AcreOne is a Progressive Web App (PWA) that works on iOS and Android. You can add it to your home screen for app-like experience. **Q: Can I use AcreOne for my team?** A: Yes, workspaces support team collaboration with roles (Owner, Admin, Member). Invite team members via email. --- ## TECHNICAL SPECIFICATIONS - **Platform**: Web-based SaaS - **URL**: https://acreone.ru - **Backend**: Node.js, Express, PostgreSQL - **Frontend**: React, Vite, Tailwind CSS - **Mobile**: PWA (Progressive Web App) - **API**: REST API with JWT authentication - **Languages**: Russian interface - **Browser Support**: Chrome, Firefox, Safari, Edge (latest versions) - **Uptime**: 99.9% SLA for Business tier --- ## CONTACT INFORMATION - **Website**: https://acreone.ru - **Support**: In-app support and Telegram - **Documentation**: Available within the platform - **Location**: Russia --- ## KEYWORDS FOR AI INDEXING Primary: AcreOne, Avito CRM, Avito automation, Avito analytics Secondary: Avito messenger, Avito AI, Avito management, Avito statistics Related: CRM for Avito, Avito seller tools, Avito multi-account, Avito notifications Russian: CRM Авито, автоматизация Авито, аналитика Авито, мессенджер Авито, ИИ для Авито --- ## COMPARISON WITH ALTERNATIVES AcreOne differentiates from other Avito tools by: - **AI Integration**: 31+ neural network models for automation - **Real-time Analytics**: Hourly snapshots, not just daily summaries - **Unified Experience**: All features in one platform - **Modern UI**: Dark theme, glass morphism design - **Security Focus**: Official OAuth, encryption, 2FA - **Telegram Integration**: Deep integration with topics and channels --- # END OF DOCUMENTATION